Terms of service

By using AutoFinder's vehicle inspection platform, you agree to these terms of service. Please read them carefully as they contain important information about your rights and obligations.

These terms apply to all users of AutoFinder, whether you create an account or use our services without registration.

AutoFinder provides a digital platform for vehicle inspection and assessment services, including:

• Vehicle inspection tools and guided assessments
• Access to official UK government vehicle data (DVLA, MOT records)
• Generation of inspection reports and recommendations
• Market insights and vehicle valuation data
• Analytics and trend information

Personal use licence: AutoFinder grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the inspection reports and generated content solely for your personal, non-commercial purposes related to vehicle evaluation and purchase decisions.

This licence does not permit redistribution, resale, or commercial use of AutoFinder content. All rights not expressly granted remain reserved by AutoFinder.

Photo upload consent: By uploading vehicle images or other content to AutoFinder, you grant AutoFinder a worldwide, royalty-free, irrevocable licence to store, analyse, process, and use such images for:

• Service delivery and report generation
• Platform improvement and analytics
• Future product features and development
• Aggregated or anonymised commercial use and research
• Quality assurance and training purposes

You confirm that you own or have the right to upload all content you submit to AutoFinder. You warrant that uploaded content does not violate any third-party rights or applicable laws.

All processing of personal data within uploaded content is governed by ourPrivacy Policy.

What AutoFinder owns

• Inspection reports: All reports generated through our platform
• Vehicle photos: All images uploaded or captured during inspections
• Assessment data: All scoring, evaluation data, and inspection results
• Market analysis: Aggregated data, trends, and insights

Your rights as a user

• Access: View and download reports for inspections you have conducted
• Use: Use your inspection reports for personal vehicle purchasing decisions
• Share: Share your reports with relevant parties (sellers, mechanics, etc.)

What you cannot do

• Claim ownership of reports or data generated through our platform
• Reproduce or distribute our reports for commercial purposes
• Reverse engineer our assessment algorithms or methodologies
• Remove watermarks or attribution from reports

Account security

• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorised access
• Use strong passwords and enable two-factor authentication when available

Accurate information

• Provide accurate vehicle registration numbers and information
• Upload clear, relevant photos during inspections
• Report any technical issues or data inaccuracies

Prohibited activities

• Attempting to circumvent our security measures
• Using the platform for fraudulent or illegal activities
• Interfering with other users' access to the service
• Scraping or automated data collection

What AutoFinder provides

• Expand your knowledge about vehicle condition evaluation
• Access structured inspection methodologies
• Understand potential issues and areas of concern
• View official government data about vehicles

What AutoFinder is not

• Professional mechanical inspections or certifications
• Guarantees of vehicle condition or future performance
• Financial, legal, or purchasing advice
• Insurance valuations or warranties

Your responsibility

• All vehicle purchase decisions are made at your own risk
• You should seek professional inspections for significant purchases
• You will not rely solely on AutoFinder reports for purchasing decisions

Payment processing

• Payments are processed securely through Stripe
• All prices are in GBP and include applicable taxes
• Payment is required before accessing paid inspection tiers

Refund policy

Limited refund eligibility: Refunds are only available under specific circumstances:

• Technical failure preventing report generation within 48 hours of payment
• Duplicate charges due to payment processing errors
• Service completely unavailable for more than 72 consecutive hours

No refunds for:

• Change of mind after inspection completion
• Dissatisfaction with vehicle condition discovered
• Third-party API data limitations or inaccuracies
• User error in vehicle registration input

Platform access

We strive to maintain high availability but cannot guarantee uninterrupted service due to:

• Scheduled maintenance and updates
• Third-party service dependencies (government APIs)
• Technical issues beyond our control

Account termination

We reserve the right to suspend or terminate accounts for:

• Violation of these terms
• Fraudulent or abusive behavior
• Extended periods of inactivity

AutoFinder aggregates data from third-party sources including but not limited to Experian, DVLA, and DVSA. We do not guarantee the accuracy, completeness, or timeliness of data provided by these third parties. AutoFinder accepts no liability for errors, omissions, or inaccuracies in third-party data.

Vehicle history check data is provided by Experian and includes a £10,000 Data Guarantee subject to Experian's own terms and conditions.

Government data sources (DVLA Vehicle Enquiry Service and DVSA MOT History API) are subject to their respective data licensing terms and availability.

Total liability cap

MAXIMUM LIABILITY: AutoFinder's total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid to AutoFinder in the twelve (12) months preceding the claim, or £100, whichever is less.

Exclusion of consequential damages

AutoFinder shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Lost profits, business opportunities, or revenue
• Vehicle purchase price differences or negotiation failures
• Repair costs, hidden defects, or maintenance expenses
• Data loss, corruption, or breach consequences

Not professional advice

AutoFinder does not provide professional automotive, mechanical, legal, financial, insurance, or investment advice. Our platform is for informational purposes only.

Not regulated services

• Not FCA regulated: We do not provide financial services or investment advice
• Not licensed mechanics: We do not provide professional mechanical inspections
• Not insurance valuers: Our assessments are not suitable for insurance claims
• Not legal advisors: We do not provide legal guidance on vehicle purchases

Mandatory arbitration: Any dispute, claim, or controversy arising out of or relating to AutoFinder services shall be resolved through binding arbitration rather than in court, except where prohibited by law.

Arbitration rules:

• Administered by the London Court of International Arbitration (LCIA)
• Conducted in English in London, England
• Applied under English law

We may update these terms occasionally. When we make significant changes:

• We'll update the "Last updated" date
• We'll notify active users via email
• We'll highlight key changes clearly

Your continued use of AutoFinder after changes indicates acceptance of the updated terms.

AUTOFINDER LIMITED is registered with the UK Information Commissioner's Office (ICO) for data protection compliance (ICO Registration: ZC104874). We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For full details on how we collect, use, store, and protect your personal data, please refer to our Privacy Policy.

If you have any concerns about how your data is handled, you may contact the ICO directly at ico.org.uk.

For questions about these terms or our services, contact us:

• Email: mt@autofinderuk.com
• Support: mt@autofinderuk.com

We'll respond to all inquiries within 48 hours during business days.

Governing law: These terms are governed by the laws of England and Wales. Disputes are subject to arbitration as detailed above, with London courts having exclusive jurisdiction for enforcement actions.

Severability: If any provision is unenforceable, remaining provisions continue in full force and effect.

Entire agreement: These terms, Privacy Policy, and Cookie Policy constitute the complete agreement between parties.

No waiver: Failure to enforce any provision does not constitute a waiver of that or any other provision.